We try to make our monthly payments affordable for our learners, which often means that these payments may be payable over a different term than the length of the given support period.

Speak to our Course Advisors to discuss your options. 

Yes, you will still need to pay your monthly payment even if you don't study during one particular month. This is because your payments are already averaged over a set payment period. 

Yes, it is. When you enrol you will be asked to pay your deposit. Following this, you will continue to make your monthly payments as set out by your payment plan. 

Yes. This is because the total cost of your course is split over the payment period. This means that if you finish early, you will still need to continue to make your monthly payments. 

You can, however, pay off any outstanding fees early by contacting Acacia Learning directly. 

If you no longer wish to study with Acacia Learning, you have the right to cancel your course within 14 days from the day after receipt of your login details or physical materials, whichever is later. You will receive a full refund of any fees paid.

If, however, you would simply prefer to study a different course after you enrol, we may allow you to transfer to another subject within 30 days from the date of your enrolment. 

Finally, if you no longer wish to study with us after the 14-day statutory period has ended, you can still cancel your course and a fee will be charged.  The cancellation fee is dependent on the open balance on your course fees.  For open balances less than £500 a one-off fee of £50 will be charged. For balances greater than £500 the fee to cancel is 10% of the open balance on your account plus £50. Any overdue fees are payable in addition to the fee charged to cancel.

For more information, contact our Course Advisors today. 

If you feel you can no longer afford your monthly payments, we can discuss your options with you.

We may offer you a short payment break if you feel your situation is temporary, or we may discuss the cancellation of your course with you.

If you have struggled to complete your course by the end of the support period, we may be able to offer you the opportunity to extend the support period for a one-off fee.

However, please note that the fee is dependent on the length of extension required.

The cost of your qualification will vary depending on the course you have chosen to study. 

If you are a self-funding student, we will provide an overview of the cost and payment terms before you officially enrol on the course. 

If your employer is funding the course, we will confirm the information with them before your enrolment is complete. 

Your employer is responsible for any outstanding payments.

If you would like to continue your course, with your employer’s permission, we can transfer the payments to your name. Your employer should contact us to confirm the agreement and we will contact you directly to transfer the remaining payments.

If your employer wants to cancel, they should contact Acacia Learning to discuss further.

If you choose to pay monthly by direct debit you can pay on any of the following dates of each month:

• 1^st
• 11^th
• 21^st
• 28^th 

If you choose to pay monthly by credit, debit card or bank transfer, you can choose a particular date you want to make your monthly payment on. 

Yes, you can change your payment date or method at any time. 

Please keep in mind, however, that if you choose to pay monthly by direct debit or the payments are automatically debited monthly from your credit or debit card, it may not be possible to change the date before your next payment is due.